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kaku
Tue, 11/27/2018 - 05:01
#1
Unable to import demo data

Hi there,

I tried to import demo data but the screen says "Begin unzip import file" and nothing happens. Please help

http://recordit.co/J51qmmRiF8

Thanks

Andy's picture
AndyStaff
Tue, 11/27/2018 - 22:38

Hi there,

I logged in FTP. But I can't write any files.  I was restricted to some rights.

In this case, I think you should provide write permissions for your folders especially your 'upload' directory.

I have temporarily uploaded a manual for you. Now, dummy data is ok.

kaku
Tue, 11/27/2018 - 23:50

Hi,

Thanks! Dummy data looks alright but I can't locate the manual that you uploaded. Where can I find it?

Also, could you give a full path of the 'upload' directory so that I can provide write permission?

Andy's picture
AndyStaff
Wed, 11/28/2018 - 02:31

Hi there,

You can change folder permission by search: "provide write permission ftp" or contact to server admin for help.

With dummy data, now you can't auto upload by one click. Please do that step by step below:

- Extract file \themes\hillter\dummy-data\dummy-data.zip

- Use WordPress Importer (Dashboard > Tools > Import > WordPress Importer), upload file wordpress.xml

- Go to Revslider > Import and upload hillter-slider.zip

- Set menus (Dashboard > Appearance > Menus)

Thanks.

kaku
Wed, 11/28/2018 - 04:55

Hi,

You should have write permissions now. Please check.

Appreciate if you can check why I cannot auto upload.

Thanks

Andy's picture
AndyStaff
Wed, 11/28/2018 - 21:23

Hi Kaku,

I tried to enable WordPress debug mode via FileZilla, but I could not do that because when I re-upload file wp-config.php, an error has occurred:

553 could not create file

You can see screenshot.

Image title

Please search or contact server admin to provide this permission for your folders. This error may prevent you from automatically uploading.

Feedback to me soon.

Thanks.

kaku
Wed, 11/28/2018 - 22:04

Hi there,

Sorry but group permission was missing on /var/www/html. Fixed it. Could you try again?


Thanks.

Andy's picture
AndyStaff
Wed, 11/28/2018 - 22:45

Hi there,

Yeah. Please install XMLReader. It's a PHP extension. Contact to server admin for help.

Feedback to me soon.

Thanks.


kaku
Wed, 11/28/2018 - 23:26

Hi,

XMLReader has been installed.

Thanks

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