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Preety
Thu, 08/09/2018 - 03:53
#1
Issue in hillter theme

Dear support,

Booking system is not working We have puchase this theme .

Menu is not working in ipad and mobile .

Please fix this issue as soon as possible

http://preview.aayaamgroup.org/noorsabah/

Regards

Preeti

cindy's picture
cindyStaff
Wed, 08/15/2018 - 23:52

Hello

Could you please clarify your problem

We check both booking system and menu on mobile but see no error

cindy's picture
cindyStaff
Wed, 09/12/2018 - 04:40

Hello

We check your setting already. In Hotel > Room Type, there are a lot of room types which have no rooms 

Then, we check Crown Club Suite, for example, we see you set max occupancy: 2 => that's why when you select adult 2 and children 2 at fron-end, there is no result 

I have change max occupancy from 2 to 4, then it's ok now

freshdalat03's picture
freshdalat03
Wed, 09/12/2018 - 21:38

Hi

I bought a hillter.  After installation is complete but can not have book now. It's not like a demo. Help me. web: interstella.vn

cindy's picture
cindyStaff
Wed, 09/12/2018 - 22:35

Hello Preety

Thanks for your report. We will check again and fix in next version

About setting room dropdown in check availability form, our plugin does not support this feature at the moment 

cindy's picture
cindyStaff
Wed, 09/12/2018 - 22:37

@Freshdalat03

We check your site but see no error. Please follow up your own post

cindy's picture
cindyStaff
Sun, 12/16/2018 - 23:07

Hello,

Please check our documentation for more instruction https://docs.awethemes.com/awebooking/premium-plugins/online-payment/

cindy's picture
cindyStaff
Mon, 12/17/2018 - 04:14

Hello,

We are checking this issue and release a patch to fix it in some next days

Thank you for your report!

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