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cindy's picture
Thu, 06/29/2017 - 23:46

Dear all our valued customers,
New version of Awebooking has been released. It is published on and in our website
However, this is a light version which is uploaded for free.
For all customers, who purchased our themes which come with Awebooking (Hillter, Mojado, The Pearl, RentaHotel) please DO NOT update that light version to avoid losing data and causing problems.
We will update the premium in our themes and notify you as soon as we finish!

Best regards,

Tue, 07/11/2017 - 03:15

I have made an update to Awebooking (Hillter theme)  05 July 2017 from the wordpress notification for new updates.

As a result I have problems with Awebooking. Awe check available form is lost ,all room types are lost and also awe-booking-check page is lost.

Unfortunelly I have not a recent backup. Is something I can do?  Are there any differences to the new version?  Is it right to install the plug in again?

Best Regards 

Theodoros Argyriou.

cindy's picture
Tue, 07/11/2017 - 23:07


Did you update Hillter or Awebooking?

Hillter is updated with new Awebooking already, which can be downloaded on Theme forest (version 2.0)

And after update the theme, you will see an option to import data (This will transfer ~80% your data)

Image title

Sorry, but if you do not back up then there is no way to get your data back

Also, new Awebooking does not use WooCommerce for checkout but our own online payment system instead. We are completing the payment add-on and we will send you asap!

Fri, 07/14/2017 - 17:08

Hi there, I just update Hillter to 2.0, but now I have a lot of issues.

In homepage Awe Check Avaliable Form does not work anymore and Awe List Room (Minimal room overlay) Is not displayed correctly as before and as here: I didn't edit anything in my css.

Room Type pages are not as before and as here All photos and galleries are missing, reservation widget is not displayed correctly as before and is displayed to the left rather than to the right.

Reservation page is empty and displayed like a blog post.

I can't find many Awebooking settings anymore such as colors and checkout ones.

Can you help me? Do I have to install previous version of Hillter and Awebooking?

Thanks for help

cindy's picture
Fri, 07/14/2017 - 23:22

Hi Jimmytucano

Please send us your admin account to check the problem

Sat, 07/15/2017 - 06:27

I noticed that some classes names have been changed since the last update. Maybe visualization issues depend on this?

In Awe Check Avaliable Form Icons are missing and in smartphone view there's no space between fields. In Room Type Pages responsive design is broken too.

cindy's picture
Mon, 07/17/2017 - 05:47

Hi @Jimmytucano 

Could you send us your site FTP account?

Thu, 07/20/2017 - 12:58

Hi @Cindy, I just updated the theme to 2.0.1 version, but I I still have the same issues and new ones in homepage, room pages, etc.

All that depends on awebooking does not work and the hotel will open in the first week of August. I need booking and payment to work. I need help

Thu, 07/20/2017 - 05:18

any update about my issue?

cindy's picture
Thu, 07/20/2017 - 22:43


We are still working on your issue 

We will respond you as soon as we finish

Thank you!

Fri, 07/21/2017 - 18:50

hello after update to hilter Version: 2.0.2 and AweBooking Version 3.0.0-beta 

I  lost a sone  of options :
1- Multiple hotels
2- All room became in English
3- Payment usingWooCommerce is missing
The gellery  image for each room does not exist

cindy's picture
Mon, 07/24/2017 - 03:26

Hi Pramji, 

Did you see the import function?

However, you can import ~80% your data. You have to update some manually

Note: Our new Awebooking does not use WooCommerce for online payment

We use our own system instead. This is one of premium features, and you will get it for free because you purchased our Hillter

Mon, 07/24/2017 - 07:52

okey i wait for online payment 

but no hotel select in room  type

Mon, 07/24/2017 - 06:35

Image title

Hi there, any update on my issues? When I try to open room pages, I get a 404 error. All Awebooking functions are broken.

Here's a screenshot of Awe Check Avaliable Form. Icons and other Css are missing after update.

Tue, 07/25/2017 - 11:10

While waiting for the issues to be solved, can you give me a link to download the old and working versions of theme and Awebooking? On August 1 the hotel will open and my client would like the site to be working. Thanks

Wed, 07/26/2017 - 09:23

Hi Cindy and thanks for your reply.

I installed the theme on a clean Wordpress installation and now it seems to work.

But I still can't find payment options in Awebooking so users can't book roms.

If you try to book a room, for example, here

you'll get a "Missing booking data" error message.

Can you help me?

cindy's picture
Mon, 07/31/2017 - 00:38


We check your site in above comment

And it is the new version?

Mon, 07/31/2017 - 04:44

Hi there,

Hillter version is 2.0.2, Awebooking is 3.0.0 beta latest version.


cindy's picture
Mon, 07/31/2017 - 22:48

We thought it is the old version because you requested us to send you the old one and we still have not found the work-around to solve your issue with new version

If you revert to old version, is the problem gone?

Wed, 08/02/2017 - 10:15

Hi Cindy,

I reverted to old version.

Awe Check Avaliable Form icons work fine in old version of theme, but they won't show in 2.0.

Awe Booking Checkout and payment methods are missing in 2.0.

My Paypal checkout with Woocommerce does not work in old version and I get this message:

"Things don't appear to be working at the moment. Please try again later!"

I'm using Woocommerce  2.6.14 as suggested in the forum. If update Woocommerce to the last version, when I try to checkout i get an empty cart message.

Can you help? I have not installed any additional plugins, Wordpress installation was clean.

cindy's picture
Wed, 08/02/2017 - 23:02


Yes, the new Awebooking now has not supported WooCommerce yet

Please wait for us for somedays cause we are trying to release an update with WooCommerce support within this week

Then we will send you

Sorry for this inconvenience and please drop us a line to remind us sending you the update

Tue, 08/08/2017 - 05:20

Hi there and thanks for the reply.

Ok, I'm waiting for the new working version with pro booking features.

Any ideas about release date?

Tue, 08/08/2017 - 21:24

found new problam 

after add room in three languge

and updateAvailability Rooms Management

show all room in all languge 

and booking not show booking Report

and please provied payment online gateway

Tue, 08/08/2017 - 21:32

and booking in arabic not show calander

cindy's picture
Tue, 08/08/2017 - 23:15

Hi Pramji,

Please create a new topics with detail webiste info and admin account


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